UK’s largest train operator outside London has breached its contract three times this year due to cancellations
No quick fix for underperforming operator, plagued by outdated fax machines and voluntary overtime
Northern under fire from regional mayors for poor performance
UK state-owned rail operator says customer and payment data not compromised
Termination of Northern contract signals wider problems with privatised system
Arriva’s contract halted early as state takes over second operator in 2 years
UK government to invest ￡500m towards reopening defunct lines as it tries to contain network crisis
Regulator starts inquiry into Northern and Transpennine problems
DfT says train services improving and changing operator could cause more disruption
Badly affected line Northern sees complaints rise 63%
Overcrowding increased on one of the worst-affected lines, regulator reveals
Transport secretary also admits to teething problems on renationalised East Coast line
Calls for franchise to be replaced with new service organised by local people
Heritage company replaces suspended Northern services after MP’s appeal
Deteriorating situation over new schedule forces Chris Grayling to apologise
Industrial action on May 9 will affect several lines as commuters tire of dispute
24-hour stoppage on Merseyrail, Northern and Southern trains will hit many services
Drivers refuse to cross picket lines on day of co-ordinated walkouts by conductors
Conductors on Northern Rail and Merseyrail also plan to walk out on March 13
Further wave of disruption from February 6 unless demands on station staffing are met
Arriva wins regional rail franchise, while FirstGroup retains Transpennine Express services
Rejuventated station forms hub of rail upgrade for the north
Old British Rail diesel locos and ‘slam door’ carriages draw trainspotters to Cumbrian Coast line
